OUR PRIVACY COMMITMENT TO OUR CUSTOMERS
Big Green Box Inc.
The Big Green Box Company follow these privacy principles both online and offline in the collection, use, sharing and security of customer information.
The Big Green Box Company:
- Provides you NOTICE of our customer information practices.
- Provides you the opportunity to UPDATE or CORRECT your personal information.
- Uses information SECURITY safeguards.
- Limits the SHARING of your information.
- Commits to COMPLYING with applicable privacy requirements.
- Provides you with means to CONTACT US about privacy-related issues.
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.
WHAT INFORMATION DOES BIG GREEN BOX COLLECT FROM ME?
We may collect personal information such as:
Your contact information (name, mailing address, phone number, e-mail address).
Your billing/shipping information (credit card number, shipping address).
WHEN DOES BIG GREEN BOX COLLECT INFORMATION FROM ME?
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we request personal information when you:
Set up an account online.
Purchase products or services.
Participate in a sweepstakes, promotion or survey.
Contact us with a question or concern.
Participate in other activities with Big Green Box.
When submitting personal information through an online form, we will identify which fields are required in order to fulfill your request.
HOW IS MY INFORMATION USED?
We use the information you provide in order to:
Fulfill requests for products, services or information.
Provide customer services.
Administer sweepstakes, promotions or surveys.
Offer new products and services.
Conduct research and analysis.
Perform other business activities.
DOES BIG GREEN BOX SHARE MY PERSONAL INFORMATION WITH OTHERS?
Big Green Box does not sell or rent your personal information to third parties.
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
Fulfilling our customers’ orders.
Sending Big Green Box marketing communications.
Conducting research, analysis or administering surveys.
Sending regular mail and e-mail on behalf of Big Green Box.
Processing credit card payments.
The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
HOW DOES BIG GREEN BOX SECURE MY PERSONAL INFORMATION?
We have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. Big Green Box cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The Big Green Box Web sites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.
When you create an online account on BestBuy.com, you need to select a personal password. To maximize your level of protection, you should choose at least 6-30 characters including a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password or any account information.
Big Green Box uses a third party to place cookies on your computer to collect non-personally identifiable information. Although our cookies may contain a unique user ID, they do not collect or store any of your personally identifiable information.
You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you cannot create an account or make purchases.
HOW CAN I UPDATE MY INFORMATION?
Big Green Box wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information:
1) If you’ve created an account on BestBuy.com, you can update your information after logging into your account
2) Call: 1-714-278-9211
3) Send a request to:
DOES BIG GREEN BOX COLLECT INFORMATION FROM CHILDREN?
We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.